Computer and Office Machine Service Technicians


Overview

Computer and Office Machine Service Technicians

Introduction

Computer and office machine service technicians install, calibrate, maintain, troubleshoot, and repair equipment such as computers and their peripherals, office equipment, and specialized electronic equipment used in many factories, hospitals, airplanes, and numerous other businesses. Computer and office machine service technicians, including those who work on automated teller machines, hold approximately 114,500 jobs in the United States. 

Quick Facts


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Median Salary

$38,480

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Employment Prospects

Fair

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Minimum Education Level

Associate's Degree


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Experience

Internship


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Skills

Computer


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Personality Traits

Conventional

Earnings

The U.S. Department of Labor reports that the median hourly earnings for computer, automated teller, and office machine technicians were $18.50 (or $38,480 annually) in May 2018. The department also reports that the lowest paid 10 percent of all computer and office machine service technicians earned less than $11.92 per hour ($24,800 annually). At the other end of the pay scale, 10 percent earn...

Work Environment

Most service technicians have unpredictable work schedules. Some weeks are quiet and may require fewer work hours. However, during a major computer problem or, worse yet, a breakdown, technicians are required to work around the clock to fix the problem as quickly as possible. Technicians spend a considerable amount of time on call, and must carry a cell phone in case of work emergencies.

Outlook

Employment of computer, ATM, and office machine repairers is projected to decline by 1 percent from 2018 to 2028, according to the U.S. Department of Labor. New software that enables repairers to diagnose problems remotely will result in repairers becoming more productive, and thus decrease the need for on-site service calls. Developments such as this will decrease the demand for computer and o...

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