9:00 AM: Arrive at office. Very tired. We just launched a new campaign for one of our clients, so the past few days have been crazed. A few people are already at their desks, but a lot of others aren’t in yet. Need a big coffee. I drop my bag in my cubicle, turn computer on, and head to the kitchen armed with coffee mug. And…someone beat me to it—have to wait my turn.
9:15 AM: Listen to phone messages. Nothing urgent. Check e-mails. A few need to be followed up on. Top priority is from one of the copywriters, telling me he’s working off site today and wants to reconfirm that our progress meeting with the creative team is still happening at 11:00. I write back to reconfirm and give him the conference call number he can dial into at meeting time. (I also set up the conference call, by the way!)
9:30 AM–10:30 AM: My boss calls to check in. She’s at a client’s office just a few blocks away, discussing some stats that research provided us for a digital ad campaign we started to work on. She asks if I can get her a page views report on the client’s product from 4th quarter of last year, and if I can get that to her in the next hour. I get off the phone and immediately e-mail the research person, and cc my boss, about this. I find some stats in a document we’d presented to the client a few months back. Research responds with answers by 10:30 a.m., but they e-mail only to me, so I forward their e-mail, along with some of the stats I found. My boss e-mails back from her phone that it’s exactly what she needed and we’re all set.
10:30 AM–11:00 AM: Quiet time at my desk. I check our company site, intranet, Facebook, and Twitter for recent news and announcements—have to keep up with what our company’s up to and what other departments are working on. I also spend some time surfing Adage and Adweek, and also check out NYTimes and some other news sites. I’ll search for our clients’ names and products, to see if there are any updates we should be aware of. If I find something, I’ll send links to my boss and our junior account exec.
11:00 AM–12:00 PM: Boss is back and we meet with the art director and two copywriters (one on conference call) to review the client’s brief and the creative team’s copy and layout proposals. For a change, the details in the brief are specific (usually they’re not!). This is a new product but it isn’t a new client, and we know they don’t like to be overwhelmed with ideas, so we’re going to propose two options for them. We’re presenting to them in a few days, so we set another progress meeting for tomorrow.
12:00 PM–12:30 PM: Back at desk. Check e-mails and phone messages. Return a call to a vendor, who’s checking on an invoice he’d sent last month. I tell him he can contact accounting directly and that as far as we know it should have been processed by now.
12:30 PM–1:15 PM: I write up a report on the meeting we had earlier with creative, summarizing the basics of what was discussed and next steps. Send it to boss for review. After she approves it, I’ll send to the team.
1:15 PM–1:45 PM: Run out and grab sandwich. Eat at desk. I can get out for a full hour sometimes but not today.
1:45 PM–2:15 PM: Meet with boss to review status of projects, and my workload, etc. We have this sort of meeting just about every day.
2:15 PM–4:00 PM: Work on a production estimate for another client, and start tackling a production schedule for another campaign we just landed. Field e-mails and phone calls throughout.
4:00 PM: E-mail reminder to team and some people in the other departments about birthday gathering in conference room.
4:15 PM–4:45 PM: Cake, candles, the works—it's a surprise for our junior AE’s birthday. We do this for everyone’s birthday, promotion, baby shower, etc. If it’s a slow week, we’ll go out for lunch or dinner. We pay attention to this sort of stuff! (Note: We never really “check out” from working, though. We’ll eat cake with a fork in one hand and our phone in the other.)
4:45 PM–5:30 PM: Some budget work—open job numbers, update the tracking sheets and info on the finance system, etc.
5:30 PM–6:00 PM: Make some edits to the weekly status report, per boss’s suggestions, then e-mail to boss and team.
6:00 PM–7:00 PM: The boss tells me about a company that the new business group is pitching. Asks me to do some research on them over the next few days—check out their site, social, etc. I start to dig into this and take notes.
7:00 PM: Decide to call it a night. Will pick up where I left off on the research tomorrow morning.
7:00 AM: I “officially” start my work day at 9, but I always grab my phone as soon as I get up—to check e-mail, voice messages, Twitter, Facebook, etc. , and our intranet, to make sure I’m on top of whatever’s come in during the night and in the wee hours of the morning.
8:00 AM: After waking up in the Holiday Inn in a remote part of Iowa, you get in your rented SUV and drive into town to have a breakfast meeting at the local diner with the mayor. Your development team has optioned a hilltop in the area for developing a windpower facility, and you are now in the process of negotiating a payment in lieu of taxes (PILOT agreement) with the town.
“New hire’s remorse”—at least under this name—is a recent phenomenon that we broached last week. Also called “shift shock,” it arises when an employee regrets taking a job because it isn’t the right fit or is completely different from what was expected.