Give everyone the benefit of a campus visit
Increase yield and reduce summer melt
Host virtual open houses
Connect prospects with students ambassadors
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Working with Firsthand is a truly exceptional experience. This team is dedicated and always there for me, and the software is phenomenal.
Colin Forest
Director of Alumni Career Engagement, McMaster University
Showcase a vibrant, inspiring, and inclusive campus community
Ambassador Community Match prospects with ambassadors for 1:1 video meetings.
Onboarding Pathways Create and track the tasks you need students to accomplish.
Virtual Open House Host virtual fairs with exhibitors, resources, and live events.
Email Campaigns Target the right people with the right message.
Group Discussions Create forums for frequently asked questions and answers.
Resource Library Put all your webinars, podcasts, and other content in one place.
Give prospective students an authentic and personalized path to enrollment
Authentic connections and trusted advice
Offer One-on-one chats and video meetings with student ambassadors and faculty
Spark engaging group discussions
Host virtual open house events
Bring programming and key resources online
Organize key information and resources with a resource library
Keep everyone on track with onboarding pathways
Target the right people with the right message using a powerful emailing tool
Get superior tracking, reporting, and analytics
Track every interaction and relationship
Quantify and score engagement
Get insightful visualizations and reports
Choose a safe, secure, and reliable solution
Easily manage access inside and outside of your institution
Ensure your data is safe, protected, and compliant
Hosted on Amazon Web Services (AWS) for 99.99% SLAs
Inspire confidence in the decision to enroll
Bring the power of a campus visit to all 89%
Of students said their campus visit was the deciding factor
Tackle summer melt head on 60%
Of college-bound students don’t make it to campus for the fall semester
Support those less connected and privileged
Minority
First generation
International
Veteran
Non-traditional
Making visit days virtual When COVID-19 put a sudden stop to May @ McMaster visit days, how did the recruiting team at McMaster University find a way to make an authentic connection with its prospective students?
The Firsthand Promise Your Success Is Our Success
Make it your own Modular and branded for your institution, everyone can use the platform for their needs. Engagement and data in one place.
World-class support We pair you with a customer success manager and offer phone, email, and chat support for all users seven days a week.
Data-backed decisions Spend your time in areas of impact. We’ll take care of automating all those administrative tasks and crunching the numbers.