Give everyone the benefit of a campus visit
- Increase yield and reduce summer melt
- Host virtual open houses
- Connect prospects with students ambassadors
Working with Firsthand is a truly exceptional experience. This team is dedicated and always there for me, and the software is phenomenal.
Colin Forest
Director of Alumni Career Engagement, McMaster University
Showcase a vibrant, inspiring, and inclusive campus community
Ambassador Community
Match prospects with ambassadors for 1:1 video meetings.
Onboarding Pathways
Create and track the tasks you need students to accomplish.
Virtual Open House
Host virtual fairs with exhibitors, resources, and live events.
Email Campaigns
Target the right people with the right message.
Group Discussions
Create forums for frequently asked questions and answers.
Resource Library
Put all your webinars, podcasts, and other content in one place.
Give prospective students an authentic and personalized path to enrollment
Authentic connections and trusted advice
- Offer One-on-one chats and video meetings with student ambassadors and faculty
- Spark engaging group discussions
- Host virtual open house events
Bring programming and key resources online
- Organize key information and resources with a resource library
- Keep everyone on track with onboarding pathways
- Target the right people with the right message using a powerful emailing tool
Get superior tracking, reporting, and analytics
- Track every interaction and relationship
- Quantify and score engagement
- Get insightful visualizations and reports
Choose a safe, secure, and reliable solution
- Easily manage access inside and outside of your institution
- Ensure your data is safe, protected, and compliant
- Hosted on Amazon Web Services (AWS) for 99.99% SLAs
Inspire confidence in the decision to enroll
Bring the power of a campus visit to all
89%
Of students said their campus visit was the deciding factor
Tackle summer melt head on
60%
Of college-bound students don’t make it to campus for the fall semester
Support those less connected and privileged
- Minority
- First generation
- International
- Veteran
- Non-traditional
Case Studies
Schedule demo See more
Making visit days virtual
When COVID-19 put a sudden stop to May @ McMaster visit days, how did the recruiting team at McMaster University find a way to make an authentic connection with its prospective students?
The Firsthand Promise
Your Success Is Our Success
Make it your own
Modular and branded for your institution, everyone can use the platform for their needs. Engagement and data in one place.
World-class support
We pair you with a customer success manager and offer phone, email, and chat support for all users seven days a week.
Data-backed decisions
Spend your time in areas of impact. We’ll take care of automating all those administrative tasks and crunching the numbers.