Big news! Firsthand has been acquired by Infobase/Vault, but it's still business as usual. Read more

Give everyone the benefit of a campus visit

  • Increase yield and reduce summer melt
  • Host virtual open houses
  • Connect prospects with students ambassadors

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Working with Firsthand is a truly exceptional experience. This team is dedicated and always there for me, and the software is phenomenal.

Colin Forest

Director of Alumni Career Engagement, McMaster University

Showcase a vibrant, inspiring, and inclusive campus community

Ambassador Community

Match prospects with ambassadors for 1:1 video meetings.

Onboarding Pathways

Create and track the tasks you need students to accomplish.

Virtual Open House

Host virtual fairs with exhibitors, resources, and live events.

Email Campaigns

Target the right people with the right message.

Group Discussions

Create forums for frequently asked questions and answers.

Resource Library

Put all your webinars, podcasts, and other content in one place.

Give prospective students an authentic and personalized path to enrollment

Authentic connections and trusted advice

  • Offer One-on-one chats and video meetings with student ambassadors and faculty
  • Spark engaging group discussions
  • Host virtual open house events

Bring programming and key resources online

  • Organize key information and resources with a resource library
  • Keep everyone on track with onboarding pathways
  • Target the right people with the right message using a powerful emailing tool

Get superior tracking, reporting, and analytics

  • Track every interaction and relationship
  • Quantify and score engagement
  • Get insightful visualizations and reports

Choose a safe, secure, and reliable solution

  • Easily manage access inside and outside of your institution
  • Ensure your data is safe, protected, and compliant
  • Hosted on Amazon Web Services (AWS) for 99.99% SLAs

Inspire confidence in the decision to enroll

Bring the power of a campus visit to all


Of students said their campus visit was the deciding factor

Tackle summer melt head on


Of college-bound students don’t make it to campus for the fall semester

Support those less connected and privileged

  • Minority
  • First generation
  • International
  • Veteran
  • Non-traditional

Case Studies

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The Firsthand Promise

Your Success Is Our Success

Make it your own

Modular and branded for your institution, everyone can use the platform for their needs. Engagement and data in one place.

World-class support

We pair you with a customer success manager and offer phone, email, and chat support for all users seven days a week.

Data-backed decisions

Spend your time in areas of impact. We’ll take care of automating all those administrative tasks and crunching the numbers.

Ready to see Firsthand in action?

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