Big news! Firsthand has been acquired by Infobase/Vault, but it's still business as usual. Read more

Turn your alumni network into a community

  • Engage more alumni
  • Inspire giving back
  • Demonstrate results with data

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Engage more alumni by giving them something they’ll value

Lifelong Learning & Career Support

Job Board

Sync with your existing systems and pair jobs with mentors.

Resource Library

Put all your webinars, podcasts, and other content in one place.

Group Discussions

Connect questions with answers and offers with asks.

Easy Ways to Stay Connected

Alumni Directory

Capture every alum with better data, search, and messaging.

Events and Virtual Fairs

Increase attendance at events, or host virtual fairs.

Email Campaigns

Target the right people with the right message.

Flexible Volunteering Opportunities


No other platform makes mentoring as easy and flexible.

Affinity Groups

Cultivate affinity where it’s strongest with group pages.

Knowledge Network

Let alumni showcase their expertise and help other alumni.

When we learned about Firsthand, we realized that we didn’t have to recreate the wheel.

Anne-Marie Middel

Associate Director Alumni Advancement at McMaster University

Professionalize how you track and manage alumni engagement

Try a solution your team will actually like

  • Easy to use and modern user interface
  • Modular platform gives you all the features you need (and none of those you don’t)
  • Powerful automation that takes away the grunt work
  • Integrate seamlessly with existing CRMs, SSO, and other systems

Organize and coordinate your mentoring programs

  • Bring all your mentoring programs under one roof
  • Create “walled gardens,” where users departments get different access and settings
  • Give admins the autonomy to manage their programs separately

Get superior tracking, reporting, and analytics

  • Track every interaction and relationship
  • Quantify and score engagement
  • Get insightful visualizations and reports

Choose a safe, secure, and reliable solution

  • Easily manage access inside and outside your institution
  • Ensure your data is safe, protected, and compliant
  • Hosted on Amazon Web Services (AWS) for 99.99% SLAs

Create a community that teaches graduates to give back

Foster an appreciation for the alumni network


Avg score students gave their alumni conversations

Increase alumni participation


Of student mentees become alumni mentors

Engage disengaged graduates

  • Minority
  • First generation
  • International
  • Veteran
  • Non-traditional

Case Studies

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The Firsthand Promise

Your Success Is Our Success

Make it your own

Modular and branded for your institution, everyone can use the platform for their needs. Engagement and data in one place.

World-class support

We pair you with a customer success manager and offer phone, email, and chat support for all users seven days a week.

Data-backed decisions

Spend your time in areas of impact. We’ll take care of automating all those administrative tasks and crunching the numbers.

Ready to see Firsthand in action?

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