Big news! Firsthand has been acquired by Infobase/Vault, but it's still business as usual. Read more
Turn your alumni network into a community
- Engage more alumni
- Inspire giving back
- Demonstrate results with data
Engage more alumni by giving them something they’ll value
Lifelong Learning & Career Support
Sync with your existing systems and pair jobs with mentors.
Put all your webinars, podcasts, and other content in one place.
Connect questions with answers and offers with asks.
Easy Ways to Stay Connected
Capture every alum with better data, search, and messaging.
Events and Virtual Fairs
Increase attendance at events, or host virtual fairs.
Target the right people with the right message.
Flexible Volunteering Opportunities
No other platform makes mentoring as easy and flexible.
Cultivate affinity where it’s strongest with group pages.
Let alumni showcase their expertise and help other alumni.
When we learned about Firsthand, we realized that we didn’t have to recreate the wheel.
Associate Director Alumni Advancement at McMaster University
Professionalize how you track and manage alumni engagement
Try a solution your team will actually like
- Easy to use and modern user interface
- Modular platform gives you all the features you need (and none of those you don’t)
- Powerful automation that takes away the grunt work
- Integrate seamlessly with existing CRMs, SSO, and other systems
Organize and coordinate your mentoring programs
- Bring all your mentoring programs under one roof
- Create “walled gardens,” where users departments get different access and settings
- Give admins the autonomy to manage their programs separately
Get superior tracking, reporting, and analytics
- Track every interaction and relationship
- Quantify and score engagement
- Get insightful visualizations and reports
Choose a safe, secure, and reliable solution
- Easily manage access inside and outside your institution
- Ensure your data is safe, protected, and compliant
- Hosted on Amazon Web Services (AWS) for 99.99% SLAs
Create a community that teaches graduates to give back
Foster an appreciation for the alumni network
Avg score students gave their alumni conversations
Increase alumni participation
Of student mentees become alumni mentors
Engage disengaged graduates
- First generation
RSM's Prize Winning Alumni Mentoring Program
What propelled the Rotterdam School of Management's Firsthand platform to their CASE Circle of Excellence Award?
Launching Fast and Soaring to New Heights
How did McMaster launch their platform fast scratch and increase their engagement every year for the last five years?
Welcoming graduating students as alumni
How did Sac State run their annual Grad Fest virtually to welcome their graduating students as alumni?
The Firsthand Promise
Your Success Is Our Success
Make it your own
Modular and branded for your institution, everyone can use the platform for their needs. Engagement and data in one place.
We pair you with a customer success manager and offer phone, email, and chat support for all users seven days a week.
Spend your time in areas of impact. We’ll take care of automating all those administrative tasks and crunching the numbers.