Computer Support Service Owners


Overview

Computer Support Service Owners

Introduction

The owners of computer support services help businesses and individuals install and maintain computer hardware and software. They offer advice on what computers to purchase; they teach people how to operate computers or software programs; and they assist with computer problems as they arise. There are approximately 863,100 computer support specialists in the industry, including technicians and entrepreneurs. Computer consultants either work out of their homes, or they rent office space. Though some of their assistance is offered over the pho...

Quick Facts


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Median Salary

$55,000

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Employment Prospects

Good

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Minimum Education Level

Associate's Degree


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Experience

Several years of experience


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Skills

Business Management


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Personality Traits

Enterprising

Earnings

Median annual earnings for computer user support specialists were $50,980 in May 2018, according to the U.S. Department of Labor. Salaries ranged from $31,220 to $84,510 or more. 

Computer network support specialists earned median salaries of $62,770 in May 2018. Ten percent earned $38,270, and 10 percent earned $105,770 or more. 

Those who have more education, respon...

Work Environment

Most computer support businesses are based in a home office or a rented commercial space. Computer support service owners spend a lot of time sitting at their own computer, managing their accounts and records, but the majority of their time will be in the offices of their clients. In either setting, the work environment will likely be quiet and well lit. The work will be indoors, though support...

Outlook

Job opportunities for self-employed computer support specialists are expected to grow 10 percent from 2018 to 2028, faster than the average for all occupations, according to the U.S. Department of Labor (DOL). Computer systems are extremely important to many businesses, and faulty systems translate into lost revenue and worker productivity. As a result, there will be strong need for computer su...

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