Our customers span the globe

Firsthand’s alumni networking and mentoring platform helps leading institutions worldwide create stronger and more successful communities.

  • Public Universities
  • Private Universities
  • Professional Schools
  • Independent Schools
  • Organizations

Deerfield Academy

Independent School

Customer since 2016

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651

12,000

Duke Innovation and Entrepreneurship Initiative

Private University

Customer since 2016

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200

1,500

EADA Business School

Private University

Customer since 2012

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4,519

120,000

Emory University, Goizueta Business School

Private University

Customer since 2011

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1,237

8,096

Fordham University – Gabelli School of Business

Private University

Customer since 2016

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3,852

15,095

Georgia Southern University, College of Business Administration

Public University

Customer since 2014

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3,600

16,000

Harvard College

Private University

Customer since 2014

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2,000

39,267

HEC Paris

Private University

Customer since 2013

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4,000

26,178

Hillfield Strathallan College

Independent School

Customer since 2016

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1,200

7,500

HKUST Business School

Public University

Customer since 2013

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2,900

8,796

IAE Aix Graduate School of Management

Professional School

Customer since 2012

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950

17,000

IE Business School

Professional School

Customer since 2012

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7,500

40,000

IESE Business School

Professional School

Customer since 2011

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1,180

13,619

Imperial College Business School

Professional School

Customer since 2013

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1,625

108,704

INSEAD

Professional School

Customer since 2014

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994

46,000

Koç University

Private University

Customer since 2015

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3,535

23,135

Laureate Online Education

Organization

Customer since 2016

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8,000

195,000

London Business School

Professional School

Customer since 2016

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2,075

43,000

Loomis Chaffee School

Independent School

Customer since 2016

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680

12,000

McGill University, Desautels Faculty of Management

Public University

Customer since 2010

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2,540

30,000

McMaster University

Public University

Customer since 2013

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31,611

140,000

Metropolitan State University of Denver

Public University

Customer since 2015

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24,204

158,403

MIP Politecnico di Milano, Graduate School of Business

Professional School

Customer since 2012

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1,000

5,000

MIT Alumni Association

Private University

Customer since 2017

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11,376

134,344

National University

Private University

Customer since 2017

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23,909

165,000

Pepperdine University

Private University

Customer since 2014

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7,632

80,000

Alpha Sigma Phi

Organization

Customer since 2017

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6,240

70,000

Principia College

Private University

Customer since 2016

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480

20,000

Rotterdam School of Management

Public University

Customer since 2015

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7,500

49,084

American University of Beirut

Private University

Customer since 2017

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8,815

42,000

Rutgers University Business School (Graduate)

Public University

Customer since 2012

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1,968

21,000

Rutgers University Business School (Undergrad)

Public University

Customer since 2011

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6,618

34,542

American University, Kogod School of Business

Private University

Customer since 2016

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2,600

7,814

Rye Country Day School

Independent School

Customer since 2015

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886

10,000

Aston School of Business

Public University

Customer since 2012

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3,454

22,605

Ryerson University, Ted Rogers School of Management

Public University

Customer since 2013

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10,500

258,050

Austin College

Private University

Customer since 2015

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1,353

8,582

Saint Joseph’s University

Private University

Customer since 2014

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8,629

22,000

Bayview Glen School

Independent School

Customer since 2016

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1,010

7,000

Saint Louis University

Private University

Customer since 2014

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13,505

88,384

Boston College, Carroll School of Management

Private University

Customer since 2011

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2,750

17,997

Santa Clara University

Private University

Customer since 2014

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2,588

7,665

Cambridge Judge Business School

Professional School

Customer since 2010

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420

6,000

Sigma Nu

Organization

Customer since 2015

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8,370

227,000

Carleton University, Sprott School of Business

Public University

Customer since 2011

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2,261

11,000

Southern Nazarene University

Private University

Customer since 2015

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2,110

10,907

Carnegie Mellon University, Electrical & Computer Engineering

Private University

Customer since 2015

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2,245

100,000

Stockholm School of Economics

Private University

Customer since 2015

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2,000

14,000

Carnegie Mellon University, Information Networking Institute

Private University

Customer since 2016

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260

1,900

Tennessee State University

Public University

Customer since 2016

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9,027

30,000

Aalto University School of Business (CEMS)

Professional School

Customer since 2013

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3,789

7,551

Carnegie Mellon University, Mechanical Engineering

Private University

Customer since 2016

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3,076

14,000

Texas A&M University, Mays Business School

Public University

Customer since 2015

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5,295

280,000

University of Delaware

Public University

Customer since 2016

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22,852

105,109

Bocconi University (CEMS)

Professional School

Customer since 2013

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14,313

80,000

The Hotchkiss School

Independent School

Customer since 2014

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600

3,927

Copenhagen Business School (CEMS)

Professional School

Customer since 2013

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22,829

90,000

Theta Chi

Organization

Customer since 2016

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8,100

35,000

Corvinus Business School (CEMS)

Professional School

Customer since 2013

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249

556

Trinity College School

Independent School

Customer since 2015

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550

3,599

ESADE Business School (CEMS)

Professional School

Customer since 2013

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8,452

48,000

UC Berkeley, Haas School of Business

Public University

Customer since 2015

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2,344

27,298

Escola de Administração de Empresas de São Paulo-FGV (CEMS)

Professional School

Customer since 2013

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UC Davis

Public University

Customer since 2016

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5,562

240,000

Graduate School of Management, St. Petersburg University (CEMS)

Professional School

Customer since 2013

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109

2,926

UC San Diego

Public University

Customer since 2013

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33,735

154,745

Indian Institute of Management Calcutta (CEMS)

Professional School

Customer since 2013

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1,714

15,000

UC Santa Cruz

Public University

Customer since 2015

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17,868

116,924

Ivey Business School (CEMS)

Professional School

Customer since 2013

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1,500

26,000

UMass Amherst

Public University

Customer since 2015

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29,269

243,628

Keio University (CEMS)

Professional School

Customer since 2013

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33,825

320,000

UNC Chapel Hill, Kenan-Flagler Business School

Public University

Customer since 2013

View platform

574

33,918

Korea University Business School (CEMS)

Professional School

Customer since 2013

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3,504

28,037

UNC Charlotte, Belk College of Business

Public University

Customer since 2012

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272

27,000

Louvain School of Management (CEMS)

Professional School

Customer since 2013

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1,950

5,500

University at Buffalo

Public University

Customer since 2014

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29,806

230,000

National University of Singapore (CEMS)

Professional School

Customer since 2013

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38,000

162,000

University of Albany

Public University

Customer since 2017

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19,000

103,000

Norwegian School of Economics (CEMS)

Professional School

Customer since 2013

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3,250

26,784

Nova School of Business and Economics (CEMS)

Professional School

Customer since 2013

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2,100

9,696

University of Arizona

Public University

Customer since 2016

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40,621

173,435

SGH Warsaw School of Economics (CEMS)

Professional School

Customer since 2013

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15,000

67,950

University of Connecticut

Public University

Customer since 2014

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26,152

247,000

The London School of Economics and Political Science (CEMS)

Professional School

Customer since 2013

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10,440

160,000

University of Florida, Hough Graduate School of Business

Public University

Customer since 2014

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1,500

103,102

Tsinghua University School of Economics and Management (CEMS)

Professional School

Customer since 2013

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3,198

4,000

University of New South Wales Business School

Public University

Customer since 2015

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14,519

70,000

UCD Michael Smurfit Graduate Business School (CEMS)

Professional School

Customer since 2013

View platform

70,000

University of Northern Colorado

Public University

Customer since 2014

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12,679

79,084

Universidad Adolfo Ibáñez (CEMS)

Professional School

Customer since 2013

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11,496

46,759

University of Oklahoma, Price College of Business

Public University

Customer since 2017

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700

9,000

University of Cologne (CEMS)

Professional School

Customer since 2013

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48,962

University of Oxford, Said Business School

Professional School

Customer since 2011

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340

13,000

University of Economics, Prague (CEMS)

Professional School

Customer since 2013

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19,441

47,486

University of Reading, Henley Business School

Public University

Customer since 2016

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7,000

21,875

Vienna University of Economics & Business (CEMS)

Professional School

Customer since 2013

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23,782

42,777

University of Rochester, Simon Business School

Private University

Customer since 2017

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565

11,000

Auckland Transport

Organization

Customer since 2017

University of Roehampton Online

Public University

Customer since 2017

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5,000

60,000

Strayer University

Private University

Customer since 2017

42,975

92,000

University of San Francisco

Private University

Customer since 2013

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4,273

103,756

Acorn Network

Organization

Customer since 2017

University of St. Gallen

Public University

Customer since 2013

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7,992

49,738

University of Strathclyde Business School

Public University

Customer since 2012

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4,500

29,450

University of Sydney

Public University

Customer since 2016

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52,789

166,985

University of Toronto, Rotman Commerce

Public University

Customer since 2015

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2,300

15,052

University of Toronto, Rotman School of Management

Public University

Customer since 2014

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600

15,052

University of Victoria, Peter B. Gustavson School of Business

Public University

Customer since 2014

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938

4,700

Upper Canada College

Independent School

Customer since 2015

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1,154

7,552

Worcester State University

Public University

Customer since 2016

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6,306

18,229

Cass Business School

Public University

Customer since 2012

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4,150

35,000

CEMS, The Global Alliance in Management Education

Organization

Customer since 2013

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1,264

10,752

Central Queensland University

Public University

Customer since 2014

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35,000

91,639

Chapman University, Argyros School of Business and Economics

Private University

Customer since 2015

View platform

256

25,000

Concordia University, John Molson School of Business

Public University

Customer since 2011

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9,222

37,788

Cornell University, College of Agriculture and Life Sciences

Private University

Customer since 2014

View platform

549

28,148

Cranfield School of Management

Public University

Customer since 2014

View platform

150

17,078

Creighton University

Private University

Customer since 2015

View platform

8,019

57,765

Davidson College

Private University

Customer since 2014

View platform

1,770

13,040

  • Public Universities
  • Private Universities
  • Professional Schools
  • Independent Schools
  • Organizations

Case Studies

Access Case Studies

We're excited to share these case studies with you, but first we'd like to learn a little about you.

University of Delaware

Public University

Customer since 2016

22,852

105,109

View case study

Problem

“As a university, we realize we had a void when it came to connecting students with alumni. We were looking for a tool that could position our undergrads for post graduate success and have alumni be a part of that. We wanted to underscore the value of an alumni network to students and help students understand that this was a network they would soon be a part of,” says Zachary Corbin Assistant Director of Virtual end Experimental Engagement at University of Delaware.

Solution

“With the launch of the UD Career Advising Network,” says Corbin, “we got an online advising platform that breaks down geographic barriers and brings together students and alumni for one on one connections. It’s a flexible volunteering opportunity that’s let us pull new alumni into the fold. We loved how easy it was for alumni to register and for students to book consultations. The fact that it’s student driven is great because teaches them how to network. Letting our younger alumni become advisees has also been a great benefit.”

Results

Within a few months, the University of Delaware had 1,500+ alumni mentors signed up. “Half of them had no prior engagement with the university,” explains Corbin. There’s an amazing amount of data which opens lots of possibilities. It’s helped us forge a stronger relationship between career services and alumni relations. Our athetics department and enterpreneurship program also want to get involved. We’ve started a fererral program with Advancement, sending them alumni who’ve self-identified as wanting to contribute. We’re seeing increases in donor acquisition and retention. You also get great testimonials from students. Our average feedback rating is 9.3 out of 10. Ask yourself if you can get this level of engagement and information any other way. I don’t think you can.”

We’re seeing increases in donor acquisition and retention.

ZACHARY CORBIN
Associate Director Alumni Relations at University of Delaware

McMaster University

Public University

Customer since 2013

31,611

140,000

View case study

Problem

McMaster’s homegrown mentoring system MentorLinks wasn’t working. “We were asking alumni to sign up through a clunky interface” says Anne-Marie Middel, Assoc. Director, Alumni Advancement. “Alumni would sign up and then never hear anything back. We tried to match mentors and mentees manually, but we weren’t able to give the system the attention it deserved.”

Solution

As the Alumni Advancement and Student Success offices worked jointly to design a new in-house mentoring program, “it became clear that supporting the needs of students and alumni, especially alumni-to-alumni mentoring, would be really time and labor intensive” says Middel. “When we learned about Firsthand, we realized that we didn’t have to recreate the wheel. We could deliver a broad-based mentoring offering where alumni participated on their own terms.”

Results

For our alumni, Firsthand’s Alumni Mentoring Platform was an easy sell,” says Middel. “It was very customizable. Alumni could set the parameters for how they wanted to give back.” Within two months of launching, 500 McMaster alumni had self-registered and completed mentor profiles. “We liked that Firsthand made it so easy for mentors and mentees to register, she adds.” In 1.5 years, McMaster’s platform has created nearly 500 mentoring pairs. “Paying for career coaches to cover that sort of demand would have been prohibitively expensive,” explains Middel. “The webinars, and platform overall, have been a great complement to our traditional programming – the data on mentoring topics has helped inform our other offerings.”

Simple and easy to implement. We were thrilled with the response from alumni.

ANNE-MARIE MIDDEL
Associate Director Alumni Advancement at McMaster University

Success Stories

Alpha Sigma Phi

Building Connections in Finance

View success story

Principia College

Homing in on a Desired Career Path

View success story

Texas A&M University, Mays Business School

It’s Not All About The (Technical) Skills

View success story
More Success StoriesMore Success Stories

Alpha Sigma Phi

Building Connections in Finance

View success story

Principia College

Homing in on a Desired Career Path

View success story

Texas A&M University, Mays Business School

It’s Not All About The (Technical) Skills

View success story

Southern Nazarene University

Finding Advice Outside the Box

View success story
More Success StoriesMore Success Stories

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